Return Policy

RETURNS

Return permission must be requested so that we may issue detailed packing and shipping instructions. Refunds are issued as credit toward future orders (or against the current invoice, in the case of prearranged, post‐event overages). Active titles are eligible for return 90 days after the invoice date, but not after 180 days. Special terms may apply to JBP‐distributed titles owned by other publishers. Once titles are declared out of print by public notice, accounts have 180 days to return, after which date out‐of‐print returns will not be accepted. All returns are subject to a $.50 per book restocking fee. To qualify for a refund, returned books must arrive in clean resalable condition (no stickers, scuffs, tears, folds, or marks that would prompt a customer to reject the book) and packed with care in a box. For books returned in an unsaleable condition, JBP reserves the right to refuse credit for the returned
product and/or send back at the customer’s expense. Returns must include a packing list with full title and ISBN for each shipment, as well the JBP return authorization number to ensure that credit will be issued correctly to your account. Customer pays all freight and handling costs on return shipments. JBP will, at the customer’s request, issue a pre‐paid return shipping label and deduct the cost against the return credit. Send returns to: Joggling Board Press 927 S. Main Street Summerville, SC 29483. All returns must be sent via traceable ground shipping service (UPS, FedEx, etc.). Please DO NOT waive the signature confirmation. OVERDUE BALANCES: A 1% monthly interest fee for all overdue balances.